You’re in the business of conducting Inspections…
So you have a team of personnel that are on the road doing inspections and providing certification of compliance.
You may specialise in a specific area – Health, Safety, Fire, Electrical, Lightening Protection, Boat Seaworthiness/Buoyancy certification – or something that is specific to your industry.
You may be a small operation or part of a much larger inspection team.
Depending on the size of your operation you may have a complex and integrated back-end system or file everything in a mixture of photos, word documents and spreadsheets.
Road Warrior is a tool that produces data while in the field at the service point. It captures data into a standard format that both eliminates multiple documents and produces professional completed certifications that are readily available for mailing to the customer and storing for record purposes. It saves you time and ensures adherence to your personal standards – allowing you to be more efficient in your time, saving costs and ensures you present a professional image in the marketplace.
While content and flow may change depending on the inspection or audit, there are common requirements :
- They all have a certification that either needs to be started or completed as part of the Task.
- The inspection will involve a standard set of activities that need to be performed which will vary depending on the nature of the inspection.
- The inspection needs to be flexible to cater for a variety of activities on-site depending on what’s discovered. (comments etc.)
- The inspector needs to record activities performed on-site
- It might need to have someone in authority sign-off against the audit that has been completed.
- The inspection might include photographic proof of the audit performed or areas of concern.
- While the audit might be on-site, often there are parts of the audit that need to be completed in the office.
- In most cases proof of the audit completion triggers the billing process or compliance to a service schedule (Service Level Agreement).
- There is a need to have proof that the inspection took place – on site, at a given date and time.
- They all need to get the completed documentation back to the office to complete the inspection (which probably relates to invoicing the customer).
- Often supporting documentation needs to be added to the inspection report (for clarity or as supporting info)
- At times the initial comments on site need to be expanded upon before finalising the inspection. (this can be restricted to certain fields to provide integrity of the initial findings)
- The activities need to be captured as input to a billing process.